Quiz 46: Health Care Quality

Concepts For Nursing Practice

Nursing
7
Questions
0
True/False
5
Choices
2
Essay
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Questions

Q1
Free

The patients perception of his or her care is not as important as the outcome of the care.

Multiple Choice
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A) True
B) False
C) it doesn't matter.
D) all of the above.
Answer:
B) False

Explanation:
The patients perception of his or her care is just as important as the outcome of the care. If the patient perceives the care as meeting the aspects of quality, then patient satisfaction increases.
Q2
Free

Two nurses are discussing health care quality. They agree on the statement that health care quality requires

Multiple Choice
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A) magnet status hospitals.
B) fewer adverse events.
C) collaboration of multiple health care agencies.
D) increased patient education.
Answer:
C) collaboration of multiple health care agencies.

Explanation:
Multiple health care agencies are able to collaborate and provide better outcomes for health care personnel and patients. Magnet status hospitals may be good, but the status does not always mean a quality outcome. Fewer adverse events and increased patient education are good, but they may be the result of other variables and not just quality of care rendered.
Q3
Free

A student nurse is talking with his instructor. The student asks how quality of care is evaluated. The best response by the instructor is Quality of care is evaluated

Multiple Choice
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A) by the patient getting well.
B) on the basis of process and outcomes.
C) by the physicians assessment.
D) by the patients satisfaction.
Answer:
B) on the basis of process and outcomes.

Explanation:
Quality of care is evaluated by process and outcomes. If the outcomes are achieved, then the care has achieved what is was designed to do. The patient getting well may be an action of the body doing what it is supposed to do and not quality of care; the same can be said of the physicians assessment. The patients satisfaction is subjective according to his or her perceptions and not the quality of care.
Q4

The focus for The Joint Commission (TJC) is _____ and _____ in the delivery of health care.

Multiple Choice
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A) cost containment; safety
B) safety; quality
C) quality; assessment
D) assessment; evaluation
Answer:

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Q5

A student nurse and clinical instructor are discussing quality in health care. The instructor knows the student understands when the student says, Quality is

Multiple Choice
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A) apparent in all health care.
B) an outcome of health care.
C) seen and unseen in health care.
D) achieved by collaboration in health care.
Answer:

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Q6

[Multiple Response] The focus of quality health care should be on which of the following items? (Select all that apply.)
a. Excellent services
b. Comprehensive communication
c. Private hospital rooms
d. Health team collaboration
e. Culturally competent care

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Q7

[Multiple Response] What are the major attributes of health care quality? (Select all that apply.)
a. Conforms to standards
b. Sound decision making
c. High acuity patients
d. Low health care costs
e. Identifies adverse events

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