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________ is the application of a set of values and principles in order to make the right or good choice.
Of the three levels of moral development, where do most people fall?
_______ refers to the practice of reporting unethical behavior.
Alexander did not make many sales this quarter. He considered adding a few fake entries to his quarterly report. However, he decided not to do so when the boss mentioned that the new computer software is designed to catch any inconsistencies. It appears Alexander is at the _________ of moral development.
Matthew received a promotion after turning in an important project. Matthew did not tell his supervisor that the majority of the project was done by someone else. He really wanted the promotion and decided not to mention that someone else was responsible for the successful project. It appears Matthew is at the _________ of moral development.
According to corporate social responsibility, corporations have responsibility to ________.
A variety of employee stakeholder subgroups are recently beginning to receive more attention than they had historically. The book lists _____ as an example.
Courtlyn's company uses a local river for dumping. The company is aware that the chemical it dumps causes plant life in the river to die. However, the chemical is so new that no regulations have been written about it. It appears Courtlyn's company is reaching the ________ level of corporate social responsibility.
Acme Global is careful to keep salaries competitive. The human resources departments checks what other organizations are paying and also considers how long an employee has been working for the organization when determining pay levels. Acme Global always pays more than minimum wage and is careful to make sure that wages are fair. It appears Acme Global is reaching the ________ level of corporate social responsibility.
Acme Global works closely with safety inspectors to make sure that the organization is following all important safety standards. It also asks the safety inspectors to make suggestions for other things Acme Global can do to make its workplace safe. It appears Acme Global is reaching the ________ level of corporate social responsibility.
Acme Global provides all employees with two paid days "off" to volunteer at local charities. The employees enjoy the time to give back to the community and the charities appreciate the extra help. It appears Acme Global is reaching the ________ level of corporate social responsibility.
Acme Global matches its employees' contributions to charities. In other words, if an employee gives $100 to a nonprofit agency, Acme Global gives $100 as well. It appears Acme Global is reaching the ________ level of corporate social responsibility.
________ corporate social responsibility focuses on maximizing profits while obeying the law.
________ corporate social responsibility focuses on increasing sales and cutting costs to maximize returns to stockholders.
________ corporate social responsibility focuses on profitability and doing what is right, just, and fair.
Organizations using ________ corporate social responsibility meet reasonable societal expectations and exceed government laws and regulations to be just and fair to stakeholders.
________ corporate social responsibility focuses on profitability and helping society through philanthropy.
________ corporate social responsibility is the highest level of CSR and is called "good corporate citizenship."
Organizations that engage in ________ corporate social responsibility expect, encourage, and reward for being active volunteers in the community, often on company time.
_________refers to meeting the needs of the current generation without compromising the ability of future generations to meet their needs
The "triple bottom line" includes performance in all of the following areas EXCEPT:
A(n) _______ company acts in a way that minimizes damage to the environment.
Although _______________ can be useful for organizations, there are very few present in major corporations today.
Ethics is a reflection on what constitutes right and wrong and a reflection on morality.
Lying and dishonesty are more commonplace in the American workplace today in comparison to the past.
When people are supervised or in less competitive situations, they are less likely to practice unethical behavior.
Poor performance may encourage some to pursue unethical behavior.
Authority is much more important than responsibility. Responsibility is mostly superfluous.
By claiming authority, you also assume responsibility.
One of the causes of the 2007 recession may have been unethical practices by financial firms.
Bribery is not a big deal if it benefits stakeholders.
As long as you bribe officials outside of the United States, the practice is legal and ethical.
Corrupt payments to government officials are designed to allow a company to avoid governmental scrutiny.
Corruption is only present among low-level employees and governments.
One way to help evaluate whether or not you have made an ethical decision is to gauge how willing you are to tell others what decision you have made.
Corporate social responsibility is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.
With a choice of two products of similar price and quality, 80% of surveyed customers said they are willing to buy the more sustainable option.
With a choice of two products of similar price and quality, 20% of surveyed customers said they are willing to buy the more sustainable option.
The business case for CSR is based on the ability of the organization to help or harm various stakeholder groups and the ability of all stakeholder groups to help or harm the company.
Corporate social responsibility is strictly good public practice, and it is unlikely that any similar regulations will be required through law in the future.
Ethical corporate social responsibility focuses on maximizing profits while obeying the law.
Legal corporate social responsibility focuses on increasing sales and cutting costs to maximize returns to stockholders.
Legal corporate social responsibility focuses on profitability and doing what is right, just, and fair.
Providing ethical leadership and avoiding questionable practices mean doing more than is required in dealing with market stakeholders, such as treating employees right and paying them fair wages.
Benevolent corporate social responsibility focuses on profitability and helping society through philanthropy.
Benevolent corporate social responsibility is the lowest level of corporate social responsibility.
In organizations practicing benevolent corporate social responsibility, employees are expected, encouraged, and rewarded for being active volunteers in the community, often on company time.
A green company acts in a way that minimizes damage to the environment.
In order for a sustainability program to be successful, it must start with lower-level employees until it can gain strong support.
Organizations must measure the impact of their sustainability programs in order to allow future modifications to increase their effectiveness.
What are the common elements of definitions of ethics?
What are the three levels of personal moral development?
What are the contributing factors to unethical behavior?
Name three of the four guides to ethical behavior outlined by the book.
What are the examples the book lists as areas in which managers face ethical questions on a daily basis?
What are the three levels of corporate social responsibility?
What are five takeaways the World Business Counsel for Sustainable Development created in its "Action 2020" document?
List and discuss the contributing factors to unethical behavior.
List and discuss the three levels of moral development.
Steven used to always work his full shift. Several of his coworkers would clock out for lunch and then clock back in a few minutes later but still take an hour for lunch and get paid for the time they are at lunch. Steven decided he should do the same thing so that he would be paid the same as his coworkers for doing the same amount of work. It appears Steven is at the _________ of moral development.
At the beginning of the school year, several workers in the office steal office supplies such as highlighters and staplers from the supply closet for their children. Jacob's son just entered first grade and Jacob plans to join the rest of the crowd by helping himself to some good supplies. It appears Jacob is at the _________ of moral development.
Tanner is aware that many of his friends share unregistered software that is helpful in their jobs. One friend offered to give him a copy of the software. Tanner politely declined the offer and bought himself a registered copy of the software. It appears Tanner is at the _________ of moral development.
Nathan knows that many of his fellow sales people try to sell clients products the clients do not need or want. Nathan believes this is wrong. He prides himself on learning what each client needs and wants so that he can sell them the products that are the best for them. It appears Nathan is at the _________ of moral development.
At the ________ level of moral development, a person chooses right and wrong behavior based on self-interest and the likely consequences of the behavior (reward or punishment).
At the ________ level of moral development, a person says "It's all about me. I'll take advantage of you to get what I want."
At the ________ level of moral development, a person seeks to maintain expected standards and live up to the expectations of others.
Most people are at the ________ level of moral development.
At the ________ level of moral development, people easily give in to peer pressure to act ethically or unethically.
At the ________ level of moral development, people make an effort to define moral principles for themselves.
At the ________ level of moral development, people do the right thing regardless of leaders or group ethics.
James knows that the company's new widget has a defect in it that will cause it to break after 3 months of use. He decides to say nothing about it because the company really needs the income from the new widget. It appears James's justification for his unethical behavior is:
Nicole regularly inflates invoices to get a larger commission on her sales. She knows that most sales people at her organization inflate their invoices by about 20%. Nicole only inflates hers by 10 percent. She figures if anyone gets caught, hers will look like honest mistakes compared to the others. It appears Nicole's justification for her unethical behavior is:
Melissa's boss told her to change the numbers on a balance sheet to make things look better for an upcoming board meeting. Melissa does not want to do it, but she really needs the job. She decides to go ahead and make the change. It appears Melissa's justification for her unethical behavior is:
Rather than buy 10 copies of a software package for his 10 employees, Zachary decides to just make 10 copies of the software he bought for his own use. He realizes that this is illegal and that technically he should buy the 10 copies. However, Zachary believes making copies does not harm anyone and saves him a lot of money. It appears Zachary's justification for his unethical behavior is:
Which of the following is not part of the four-way test to determine ethical behavior?
Who put forth the stakeholders' approach to ethics?
When making a difficult decision, Dean makes sure everyone affected by his decision gets a fair deal. It appears Dean is using the _________ ethical approach.
When making a difficult decision, Emma tries to treat people the way she would want to be treated. It appears Emma is using the _________ ethical approach.
When making a difficult decision, Matthew considers whether his response is true and fair. He also asks himself if the response will build goodwill and be beneficial to all concerned. It appears Matthew is using the _________ ethical approach.
When making a decision on how to discipline an employee, Peter asks himself how he would feel if someone made the decision about him. It appears Peter is using the _________ ethical approach.
When making decisions about how to conduct performance appraisals, Brandon always thinks about how he can get the employee to work harder in the next year and how he can help the employee reach the employee's goals for development. He also considers how both he and the employee can work together to best benefit the organization. It appears Brandon is using the _________ ethical approach.
Carl was dealing with a difficult employee problem. Doubting that he can remain objective in the situation, Carl asks Andrei to help him resolve the situation. It appears Carl is using the _________ ethical approach.
__________ is(are) our basic concept(s) of good and bad, or right and wrong.
__________is(are) the basic application of our values.
__________ is the right to give orders, enforce obedience, make decisions, and commit resources toward completing organizational goals.
__________ is the obligation to answer for something/someone; the duty to carry out an assignment to a satisfactory conclusion
___________ is the personal duty to someone else for the effective use of resources to complete an assignment
Rebecca informed all her employees that their ethical decision making would be covered during performance appraisals. In other words, Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it. It appears Rebecca is using her __________ to try to create an ethical workplace.
Maxwell did not complete his assignment. When his boss asked him why, Maxwell replied that he did not consider the assignment to be part of his job. His boss pointed out that the assignment was in his job description. It appears Maxwell is shirking his __________ for the project.
Sydnie was concerned that her shipment would not reach her customers in time. To expedite the shipment, she paid a friend on the loading dock to prevent a truck from leaving until Sydnie could get to the truck with the package. It appears that Sydnie engaged in _________.
Concerned that her new office building would not meet new environmental standards, Sarah made large contributions to several prominent politicians in exchange for being able to continue with construction on the building. It appears that Sarah engaged in ________.
When several customers were injured while using Acme Global's new widget, it was revealed that the organization knew the widget was defective but decided not to fix the problem or withdraw the widget from the market. It appears Acme Global engaged in _______.
________ is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.