Quiz 13: Organizational Ethics, Sustainability, And Social Responsibility

Human Resource Management

Business
96
Questions
28
True/False
58
Choices
10
Essay
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Questions

Q1
Free

________ is the application of a set of values and principles in order to make the right or good choice.

Multiple Choice
expand_more
A) Morality
B) Personality
C) Social intelligence
D) Ethics
Answer:
D) Ethics
Q2
Free

Of the three levels of moral development, where do most people fall?

Multiple Choice
expand_more
A) Preconventional
B) Conventional
C) Postconventional
D) Multiconventional
Answer:
B) Conventional
Q3
Free

_______ refers to the practice of reporting unethical behavior.

Multiple Choice
expand_more
A) Whistleblowing
B) Supervision
C) Justification
D) Incentivizing
Answer:
A) Whistleblowing
Q4

Alexander did not make many sales this quarter. He considered adding a few fake entries to his quarterly report. However, he decided not to do so when the boss mentioned that the new computer software is designed to catch any inconsistencies. It appears Alexander is at the _________ of moral development.

Multiple Choice
expand_more
A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

A) You need to subscribe to get the answer.

Q5

Matthew received a promotion after turning in an important project. Matthew did not tell his supervisor that the majority of the project was done by someone else. He really wanted the promotion and decided not to mention that someone else was responsible for the successful project. It appears Matthew is at the _________ of moral development.

Multiple Choice
expand_more
A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

A) You need to subscribe to get the answer.

Q6

According to corporate social responsibility, corporations have responsibility to ________.

Multiple Choice
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A) the environment
B) employees
C) the government
D) All of the choices are correct
Answer:

A) You need to subscribe to get the answer.

Q7

A variety of employee stakeholder subgroups are recently beginning to receive more attention than they had historically. The book lists _____ as an example.

Multiple Choice
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A) Millennial workers
B) women executives
C) lower socio-economic class workers
D) blue collar workers
Answer:

A) You need to subscribe to get the answer.

Q8

Courtlyn's company uses a local river for dumping. The company is aware that the chemical it dumps causes plant life in the river to die. However, the chemical is so new that no regulations have been written about it. It appears Courtlyn's company is reaching the ________ level of corporate social responsibility.

Multiple Choice
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A) legal
B) ethical
C) benevolent
D) social
Answer:

A) You need to subscribe to get the answer.

Q9

Acme Global is careful to keep salaries competitive. The human resources departments checks what other organizations are paying and also considers how long an employee has been working for the organization when determining pay levels. Acme Global always pays more than minimum wage and is careful to make sure that wages are fair. It appears Acme Global is reaching the ________ level of corporate social responsibility.

Multiple Choice
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A) legal
B) ethical
C) benevolent
D) social
Answer:

A) You need to subscribe to get the answer.

Q10

Acme Global works closely with safety inspectors to make sure that the organization is following all important safety standards. It also asks the safety inspectors to make suggestions for other things Acme Global can do to make its workplace safe. It appears Acme Global is reaching the ________ level of corporate social responsibility.

Multiple Choice
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A) legal
B) ethical
C) benevolent
D) social
Answer:

A) You need to subscribe to get the answer.

Q11

Acme Global provides all employees with two paid days "off" to volunteer at local charities. The employees enjoy the time to give back to the community and the charities appreciate the extra help. It appears Acme Global is reaching the ________ level of corporate social responsibility.

Multiple Choice
expand_more
A) legal
B) ethical
C) benevolent
D) social
Answer:

A) You need to subscribe to get the answer.

Q12

Acme Global matches its employees' contributions to charities. In other words, if an employee gives $100 to a nonprofit agency, Acme Global gives $100 as well. It appears Acme Global is reaching the ________ level of corporate social responsibility.

Multiple Choice
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A) legal
B) ethical
C) benevolent
D) social
Answer:

A) You need to subscribe to get the answer.

Q13

________ corporate social responsibility focuses on maximizing profits while obeying the law.

Multiple Choice
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A) Legal
B) Ethical
C) Benevolent
D) Social
Answer:

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Q14

________ corporate social responsibility focuses on increasing sales and cutting costs to maximize returns to stockholders.

Multiple Choice
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A) Legal
B) Ethical
C) Benevolent
D) Social
Answer:

A) You need to subscribe to get the answer.

Q15

________ corporate social responsibility focuses on profitability and doing what is right, just, and fair.

Multiple Choice
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A) Legal
B) Ethical
C) Benevolent
D) Social
Answer:

A) You need to subscribe to get the answer.

Q16

Organizations using ________ corporate social responsibility meet reasonable societal expectations and exceed government laws and regulations to be just and fair to stakeholders.

Multiple Choice
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A) legal
B) ethical
C) benevolent
D) social
Answer:

A) You need to subscribe to get the answer.

Q17

________ corporate social responsibility focuses on profitability and helping society through philanthropy.

Multiple Choice
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A) Legal
B) Ethical
C) Benevolent
D) Social
Answer:

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Q18

________ corporate social responsibility is the highest level of CSR and is called "good corporate citizenship."

Multiple Choice
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A) Legal
B) Ethical
C) Benevolent
D) Social
Answer:

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Q19

Organizations that engage in ________ corporate social responsibility expect, encourage, and reward for being active volunteers in the community, often on company time.

Multiple Choice
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A) legal
B) ethical
C) benevolent
D) social
Answer:

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Q20

_________refers to meeting the needs of the current generation without compromising the ability of future generations to meet their needs

Multiple Choice
expand_more
A) Sustainability
B) Responsibility
C) Accountability
D) Principles
Answer:

A) You need to subscribe to get the answer.

Q21

The "triple bottom line" includes performance in all of the following areas EXCEPT:

Multiple Choice
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A) Economic
B) Social
C) Environmental
D) Benevolence
Answer:

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Q22

A(n) _______ company acts in a way that minimizes damage to the environment.

Multiple Choice
expand_more
A) accountable
B) green
C) principled
D) valued
Answer:

A) You need to subscribe to get the answer.

Q23

Although _______________ can be useful for organizations, there are very few present in major corporations today.

Multiple Choice
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A) sustainability training programs
B) social networking
C) faith-based clubs
D) childcare programs
Answer:

A) You need to subscribe to get the answer.

Q24

Ethics is a reflection on what constitutes right and wrong and a reflection on morality.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q25

Lying and dishonesty are more commonplace in the American workplace today in comparison to the past.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q26

When people are supervised or in less competitive situations, they are less likely to practice unethical behavior.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q27

Poor performance may encourage some to pursue unethical behavior.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q28

Obligation is a right to give orders.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q29

Authority is much more important than responsibility. Responsibility is mostly superfluous.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q30

By claiming authority, you also assume responsibility.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q31

One of the causes of the 2007 recession may have been unethical practices by financial firms.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q32

Bribery is not a big deal if it benefits stakeholders.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q33

As long as you bribe officials outside of the United States, the practice is legal and ethical.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q34

Corrupt payments to government officials are designed to allow a company to avoid governmental scrutiny.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q35

Corruption is only present among low-level employees and governments.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q36

One way to help evaluate whether or not you have made an ethical decision is to gauge how willing you are to tell others what decision you have made.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q37

Corporate social responsibility is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q38

With a choice of two products of similar price and quality, 80% of surveyed customers said they are willing to buy the more sustainable option.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q39

With a choice of two products of similar price and quality, 20% of surveyed customers said they are willing to buy the more sustainable option.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q40

The business case for CSR is based on the ability of the organization to help or harm various stakeholder groups and the ability of all stakeholder groups to help or harm the company.

True/False
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A) True.
B) False.
Answer:

Subscribe First.

Q41

Corporate social responsibility is strictly good public practice, and it is unlikely that any similar regulations will be required through law in the future.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q42

Ethical corporate social responsibility focuses on maximizing profits while obeying the law.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q43

Legal corporate social responsibility focuses on increasing sales and cutting costs to maximize returns to stockholders.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q44

Legal corporate social responsibility focuses on profitability and doing what is right, just, and fair.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q45

Providing ethical leadership and avoiding questionable practices mean doing more than is required in dealing with market stakeholders, such as treating employees right and paying them fair wages.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q46

Benevolent corporate social responsibility focuses on profitability and helping society through philanthropy.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q47

Benevolent corporate social responsibility is the lowest level of corporate social responsibility.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q48

In organizations practicing benevolent corporate social responsibility, employees are expected, encouraged, and rewarded for being active volunteers in the community, often on company time.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q49

A green company acts in a way that minimizes damage to the environment.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q50

In order for a sustainability program to be successful, it must start with lower-level employees until it can gain strong support.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q51

Organizations must measure the impact of their sustainability programs in order to allow future modifications to increase their effectiveness.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q52

What are the common elements of definitions of ethics?

Essay
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Answer:

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Q53

What are the three levels of personal moral development?

Essay
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Answer:

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Q54

What are the contributing factors to unethical behavior?

Essay
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Answer:

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Q55

Name three of the four guides to ethical behavior outlined by the book.

Essay
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Q56

What are the examples the book lists as areas in which managers face ethical questions on a daily basis?

Essay
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Q57

Define corporate social responsibility.

Essay
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Answer:

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Q58

What are the three levels of corporate social responsibility?

Essay
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Q59

What are five takeaways the World Business Counsel for Sustainable Development created in its "Action 2020" document?

Essay
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Q60

List and discuss the contributing factors to unethical behavior.

Essay
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Answer:

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Q61

List and discuss the three levels of moral development.

Essay
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Answer:

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Q62

Steven used to always work his full shift. Several of his coworkers would clock out for lunch and then clock back in a few minutes later but still take an hour for lunch and get paid for the time they are at lunch. Steven decided he should do the same thing so that he would be paid the same as his coworkers for doing the same amount of work. It appears Steven is at the _________ of moral development.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q63

At the beginning of the school year, several workers in the office steal office supplies such as highlighters and staplers from the supply closet for their children. Jacob's son just entered first grade and Jacob plans to join the rest of the crowd by helping himself to some good supplies. It appears Jacob is at the _________ of moral development.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q64

Tanner is aware that many of his friends share unregistered software that is helpful in their jobs. One friend offered to give him a copy of the software. Tanner politely declined the offer and bought himself a registered copy of the software. It appears Tanner is at the _________ of moral development.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q65

Nathan knows that many of his fellow sales people try to sell clients products the clients do not need or want. Nathan believes this is wrong. He prides himself on learning what each client needs and wants so that he can sell them the products that are the best for them. It appears Nathan is at the _________ of moral development.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q66

At the ________ level of moral development, a person chooses right and wrong behavior based on self-interest and the likely consequences of the behavior (reward or punishment).

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q67

At the ________ level of moral development, a person says "It's all about me. I'll take advantage of you to get what I want."

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q68

At the ________ level of moral development, a person seeks to maintain expected standards and live up to the expectations of others.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q69

Most people are at the ________ level of moral development.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q70

At the ________ level of moral development, people easily give in to peer pressure to act ethically or unethically.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q71

At the ________ level of moral development, people make an effort to define moral principles for themselves.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q72

At the ________ level of moral development, people do the right thing regardless of leaders or group ethics.

Multiple Choice
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A) preconventional level
B) conventional level
C) postconventional level
D) neoconventional level
Answer:

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Q73

James knows that the company's new widget has a defect in it that will cause it to break after 3 months of use. He decides to say nothing about it because the company really needs the income from the new widget. It appears James's justification for his unethical behavior is:

Multiple Choice
expand_more
A) Everyone else does it
B) I did it for the good of others or the company
C) I was only following orders
D) I'm not as bad as the others
Answer:

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Q74

Nicole regularly inflates invoices to get a larger commission on her sales. She knows that most sales people at her organization inflate their invoices by about 20%. Nicole only inflates hers by 10 percent. She figures if anyone gets caught, hers will look like honest mistakes compared to the others. It appears Nicole's justification for her unethical behavior is:

Multiple Choice
expand_more
A) Disregard or distortion of consequences
B) I did it for the good of others or the company
C) I was only following orders
D) I'm not as bad as the others
Answer:

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Q75

Melissa's boss told her to change the numbers on a balance sheet to make things look better for an upcoming board meeting. Melissa does not want to do it, but she really needs the job. She decides to go ahead and make the change. It appears Melissa's justification for her unethical behavior is:

Multiple Choice
expand_more
A) Disregard or distortion of consequences
B) I did it for the good of others or the company
C) I was only following orders
D) I'm not as bad as the others
Answer:

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Q76

Rather than buy 10 copies of a software package for his 10 employees, Zachary decides to just make 10 copies of the software he bought for his own use. He realizes that this is illegal and that technically he should buy the 10 copies. However, Zachary believes making copies does not harm anyone and saves him a lot of money. It appears Zachary's justification for his unethical behavior is:

Multiple Choice
expand_more
A) Everyone else does it
B) I did it for the good of others or the company
C) I was only following orders
D) Disregard or distortion of consequences
Answer:

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Q77

Which of the following is not part of the four-way test to determine ethical behavior?

Multiple Choice
expand_more
A) Is it the truth?
B) Will others view it as ethical?
C) Will it build goodwill and better friendship?
D) Is it fair to all concerned?
Answer:

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Q78

Who put forth the stakeholders' approach to ethics?

Multiple Choice
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A) Donald Trump
B) Steve Jobs
C) Warren Buffett
D) Jack Welch
Answer:

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Q79

When making a difficult decision, Dean makes sure everyone affected by his decision gets a fair deal. It appears Dean is using the _________ ethical approach.

Multiple Choice
expand_more
A) Golden Rule
B) four-way test
C) stakeholders' approach
D) discernment and advice
Answer:

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Q80

When making a difficult decision, Emma tries to treat people the way she would want to be treated. It appears Emma is using the _________ ethical approach.

Multiple Choice
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A) Golden Rule
B) four-way test
C) stakeholders' approach
D) discernment and advice
Answer:

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Q81

When making a difficult decision, Matthew considers whether his response is true and fair. He also asks himself if the response will build goodwill and be beneficial to all concerned. It appears Matthew is using the _________ ethical approach.

Multiple Choice
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A) Golden Rule
B) four-way test
C) stakeholders' approach
D) discernment and advice
Answer:

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Q82

When making a decision on how to discipline an employee, Peter asks himself how he would feel if someone made the decision about him. It appears Peter is using the _________ ethical approach.

Multiple Choice
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A) Golden Rule
B) code of ethics
C) stakeholders' approach
D) discernment and advice
Answer:

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Q83

When making decisions about how to conduct performance appraisals, Brandon always thinks about how he can get the employee to work harder in the next year and how he can help the employee reach the employee's goals for development. He also considers how both he and the employee can work together to best benefit the organization. It appears Brandon is using the _________ ethical approach.

Multiple Choice
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A) Golden Rule
B) four-way test
C) stakeholders' approach
D) code of ethics
Answer:

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Q84

Carl was dealing with a difficult employee problem. Doubting that he can remain objective in the situation, Carl asks Andrei to help him resolve the situation. It appears Carl is using the _________ ethical approach.

Multiple Choice
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A) Golden Rule
B) four-way test
C) stakeholders' approach
D) discernment and advice
Answer:

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Q85

__________ is(are) our basic concept(s) of good and bad, or right and wrong.

Multiple Choice
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A) Responsibility
B) Accountability
C) Ethics
D) Values
Answer:

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Q86

__________is(are) the basic application of our values.

Multiple Choice
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A) Authority
B) Responsibility
C) Principles
D) Ethics
Answer:

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Q87

__________ is the right to give orders, enforce obedience, make decisions, and commit resources toward completing organizational goals.

Multiple Choice
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A) Authority
B) Responsibility
C) Accountability
D) Ethics
Answer:

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Q88

__________ is the obligation to answer for something/someone; the duty to carry out an assignment to a satisfactory conclusion

Multiple Choice
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A) Authority
B) Responsibility
C) Accountability
D) Ethics
Answer:

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Q89

___________ is the personal duty to someone else for the effective use of resources to complete an assignment

Multiple Choice
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A) Authority
B) Responsibility
C) Accountability
D) Ethics
Answer:

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Q90

Rebecca informed all her employees that their ethical decision making would be covered during performance appraisals. In other words, Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it. It appears Rebecca is using her __________ to try to create an ethical workplace.

Multiple Choice
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A) authority
B) responsibility
C) accountability
D) doing the right thing
Answer:

A) You need to subscribe to get the answer.

Q91

Maxwell did not complete his assignment. When his boss asked him why, Maxwell replied that he did not consider the assignment to be part of his job. His boss pointed out that the assignment was in his job description. It appears Maxwell is shirking his __________ for the project.

Multiple Choice
expand_more
A) authority
B) responsibility
C) accountability
D) doing the right thing
Answer:

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Q92

Sydnie was concerned that her shipment would not reach her customers in time. To expedite the shipment, she paid a friend on the loading dock to prevent a truck from leaving until Sydnie could get to the truck with the package. It appears that Sydnie engaged in _________.

Multiple Choice
expand_more
A) bribery
B) corrupt payments
C) discriminatory labor practices
D) unethical marketing practices
Answer:

A) You need to subscribe to get the answer.

Q93

Concerned that her new office building would not meet new environmental standards, Sarah made large contributions to several prominent politicians in exchange for being able to continue with construction on the building. It appears that Sarah engaged in ________.

Multiple Choice
expand_more
A) discriminatory labor practices
B) corrupt payments
C) None
D) unethical marketing practices
Answer:

A) You need to subscribe to get the answer.

Q94

When several customers were injured while using Acme Global's new widget, it was revealed that the organization knew the widget was defective but decided not to fix the problem or withdraw the widget from the market. It appears Acme Global engaged in _______.

Multiple Choice
expand_more
A) unethical marketing practices
B) corrupt payments
C) discriminatory labor practices
D) unethical environmental practices
Answer:

A) You need to subscribe to get the answer.

Q95

________ is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.

Multiple Choice
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A) Ethics
B) Corporate social responsibility
C) Business savvy
D) Stakeholder accountability
Answer:

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Q96

Under the idea of corporate social responsibility, companies must do the following:

Multiple Choice
expand_more
A) provide employees with safe working conditions.
B) provide consumers with safe products and services.
C) compete fairly with competitors.
D) All of the choices are correct.
Answer:

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