Quiz 12: Protecting And Expanding Organizational Reach

Human Resource Management

Business
96
Questions
25
True/False
65
Choices
6
Essay
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Questions

Q1
Free

The OSHA general duties clause states that:

Multiple Choice
expand_more
A) employers shall furnish a place of employment that is free from recognized hazards that are causing or are likely to cause death.
B) employers shall keep the workplace secure from outside threats and loss of confidential information.
C) employers have a duty to pay more to their employees than just a living wage.
D) employers have a general duty to obey all civil rights laws.
E) employers must allow OSHA inspectors to freely inspect company premises.
Answer:
A) employers shall furnish a place of employment that is free from recognized hazards that are causing or are likely to cause death.
Q2
Free

The general duties clause is an_______.

Multiple Choice
expand_more
A) employer right and employee responsibility
B) employer and employee responsibility
C) employee right and employer responsibility
D) employer and employee right
E) illegal concerted activity
Answer:
B) employer and employee responsibility
Q3
Free

Fatalities or hospitalizations of more than three employees are known as:

Multiple Choice
expand_more
A) accidents
B) catastrophe
C) culpability
D) imminent danger
E) upheaval
Answer:
B) catastrophe
Q4

What is the second highest OSHA inspection priority?

Multiple Choice
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A) Worker complaints
B) Imminent danger
C) Targeted inspections
D) Catastrophes
E) Follow-up inspections
Answer:

A) You need to subscribe to get the answer.

Q5

_______________ must identify themselves and tell the employer the reason for the inspection upon arrival at the worksite.

Multiple Choice
expand_more
A) Inspectors
B) Interviewers
C) Union workers
D) Undercover officers
E) Questioners
Answer:

A) You need to subscribe to get the answer.

Q6

Many organizations have successfully implemented interventions to reduce repetitive stresses on employees in their daily work by modifying existing equipment, making changes in work practices, and purchasing new tools. These interventions are considered ________.

Multiple Choice
expand_more
A) job training
B) an employee assistance program
C) an employee wellness program
D) ergonomics
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q7

Acute stress is also known as _____________ stress.

Multiple Choice
expand_more
A) functional
B) dysfunction
C) undiagnosed
D) untreated
E) treated
Answer:

A) You need to subscribe to get the answer.

Q8

Todd enjoys the rush of adrenaline he gets as his project deadlines get closer. He feels he does his best and most creative work in the last hours available on an assignment. Todd is experiencing _________.

Multiple Choice
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A) burnout
B) functional stress
C) bad management
D) dysfunctional stress
E) treated stress
Answer:

A) You need to subscribe to get the answer.

Q9

Vince hates the pressure of meetings. When he gets into the room with other executives he feels anxious and cannot present his ideas clearly. Vince is experiencing ________.

Multiple Choice
expand_more
A) burnout
B) functional stress
C) unsafe work conditions
D) dysfunctional stress
E) treated stress
Answer:

A) You need to subscribe to get the answer.

Q10

Antonia feels like she has been working too hard for too long. She used to love her job and looked forward to coming to work. Now she has to force herself out of bed on workdays and dreads going to the office. Antonia is experiencing _________.

Multiple Choice
expand_more
A) burnout
B) functional stress
C) unsafe work conditions
D) bad management
E) treated stress
Answer:

A) You need to subscribe to get the answer.

Q11

What is defined as a constant lack of interest and motivation to perform one's job?

Multiple Choice
expand_more
A) Fixation
B) Low motivation
C) Acute stress
D) Burnout
E) Temperament
Answer:

A) You need to subscribe to get the answer.

Q12

_________ are factors that may, if extreme, cause people to feel overwhelmed by anxiety, tension, or pressure.

Multiple Choice
expand_more
A) Stressors
B) Functional relaxers
C) Burnouts
D) Acutes
E) Observations
Answer:

A) You need to subscribe to get the answer.

Q13

Which of the following factors was NOT mentioned in the text as a method for managing stress?

Multiple Choice
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A) Exercise
B) Relaxation exercises
C) Teamwork exercises
D) Time management
E) Nutrition
Answer:

A) You need to subscribe to get the answer.

Q14

Miguel found that his workload was causing him significant stress. To help him get organized, he started using a new program that organized his email for him. Miguel is managing stress through _________.

Multiple Choice
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A) time management
B) relaxation
C) nutrition
D) exercise
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q15

When he feels stressed at work, Joseph closes his office door and practices meditation. Joseph is managing stress through _________.

Multiple Choice
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A) time management
B) relaxation
C) nutrition
D) positive thinking
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q16

Ann feels stress before she makes presentations in meetings. To help her minimize stress, she pauses outside the meeting and takes five slow deep breaths through her nose. She holds each breath for about 5 seconds and then lets it out slowly. Then she heads into her meeting. Ann is managing stress through _________.

Multiple Choice
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A) time management
B) relaxation
C) support network
D) exercise
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q17

When Kelsey starts to feel overwhelmed by everything she has to do, she tends to hunch her shoulders. When she realizes she is doing this, she works on letting go of all the tension in her body going from head to toe. Kelsey is managing stress through _________.

Multiple Choice
expand_more
A) time management
B) relaxation
C) positive thinking
D) exercise
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q18

After a long week at work, Jennifer enjoys unwinding by playing golf with her friends. Jennifer is managing stress through _________.

Multiple Choice
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A) time management
B) relaxation
C) nutrition
D) positive thinking
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q19

Wynona has three hours left to turn in her project but feels like she needs four hours. To keep her stress level manageable, she keeps telling herself "I can meet the deadline. I can meet the deadline." Wynona is managing stress through _________.

Multiple Choice
expand_more
A) time management
B) relaxation
C) positive thinking
D) exercise
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q20

Mengya and Kayla make sure they get away from the office together at least once a week for lunch. The time away provides them both with the opportunity to vent their frustrations with work to one another. Mengya and Kayla are managing stress through ________.

Multiple Choice
expand_more
A) time management
B) relaxation
C) nutrition
D) a support network
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q21

Erika has found that getting up early enough to have a real breakfast has made her more productive and less stressed at work. Erika is managing stress through __________.

Multiple Choice
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A) time management
B) relaxation
C) nutrition
D) exercise
E) treatment
Answer:

A) You need to subscribe to get the answer.

Q22

Which stress level causes low performance?

Multiple Choice
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A) Low stress
B) Moderate stress
C) High stress
D) Low or high stress cause low performance
E) Any stress can cause low performance
Answer:

A) You need to subscribe to get the answer.

Q23

__________ is the management of personnel, equipment, and facilities in order to protect them.

Multiple Choice
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A) EAP
B) Ergonomics
C) Workplace security
D) Cyber security
E) EWPs
Answer:

A) You need to subscribe to get the answer.

Q24

______ is the use of tools and processes to protect organizational computer systems and networks.

Multiple Choice
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A) Virtual security
B) Internet monitoring
C) Unassisted enhancement
D) Cyber security
E) Systems space
Answer:

A) You need to subscribe to get the answer.

Q25

The ______ provides guidelines for immediate actions and operations required to respond to an emergency or disaster.

Multiple Choice
expand_more
A) cyber estimate
B) emergency response plan
C) computer monitor
D) safety and security plan
E) disaster relief effort
Answer:

A) You need to subscribe to get the answer.

Q26

The highest priority in emergency response plans should be to:

Multiple Choice
expand_more
A) preserve physical assets
B) protect the environment
C) restore programs and normal operations
D) prevent personal injury
E) protect human life
Answer:

A) You need to subscribe to get the answer.

Q27

______________on how to deal with anger and prevent violence is the No. 1 preventive method to deal with anger and prevent violence.

Multiple Choice
expand_more
A) A written policy
B) Bulletin boards
C) Emails
D) Training all employees
E) Treatment
Answer:

A) You need to subscribe to get the answer.

Q28

Because of the importance to company security, we may want to use all of the following to screen potential employees except:

Multiple Choice
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A) genetic information
B) criminal background checks
C) credit checks
D) substance abuse tests
E) web searches
Answer:

A) You need to subscribe to get the answer.

Q29

One way to guard against negligent hires is through the consistent use of ___________.

Multiple Choice
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A) polygraph tests
B) self-disclosure forms
C) criminal background checks
D) medical exams
E) interviews
Answer:

A) You need to subscribe to get the answer.

Q30

Criminal background checks, regular background checks, and credit checks are all approaches used to guard against __________.

Multiple Choice
expand_more
A) negligent hires
B) high turnover
C) union avoidance
D) wage disparity
E) unproductive workers
Answer:

A) You need to subscribe to get the answer.

Q31

All employers, but not all employees, have a duty to comply with OSHA rules and regulations.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q32

OSHA is the state agency responsible for inspecting worksites in America.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q33

The employer has a right to get the inspector's credentials, including their name and badge number, and to receive information on the reason for the inspection"”either the employee complaint or the program inspection information.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q34

The OSHA inspector can conduct the on-site inspection completely anonymously.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q35

Company representatives are not allowed to accompany inspectors as they go through their site visit.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q36

Employers cannot refuse to be interviewed during an OSHA investigation.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q37

Employees cannot ask to be interviewed in private during an OSHA investigation.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q38

Employees can freely discontinue the interview at any time during an OSHA investigation.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q39

Employees are free from retaliation, during and after, an OSHA investigation.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q40

An employer representative has a right to be present when the OSHA inspector is interviewing employees unless the interview is private by request of the employee being interviewed.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q41

Electronic versions of SDS are acceptable, as long as there are no barriers to immediate access on the worksite.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q42

Willful violations are violations in which the employer knows that the hazardous condition existed but made no effort to eliminate the hazard.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q43

Failure to abate means that the employer has not corrected a previous violation for a citation which was issued and the settlement date has passed.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q44

NIOSH works with worldwide government health laboratories to identify workplace illnesses and to track diseases that can be passed from one person to another in the work environment.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q45

EAP services are not confidential because the employer pays in advance for the services provided to the employee.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q46

EWPs can return from $2 to $6 in lower healthcare costs for every dollar spent.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q47

EWPs and EAPs are basically the same type of program.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q48

Rotator cuff syndrome is a type of repetitive stress injury.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q49

All stress hurts performance.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q50

Dysfunctional stress can affect one's productivity at work.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q51

Stress that is constant, chronic, and severe can lead to burnout over a period of time.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q52

Laughter releases stress-increasing endorphins.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q53

Stress can lead to overeating or compulsive dieting.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q54

HRM should not be part of the management team that determines the goals of the emergency response plan.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q55

Properly implemented preventative programs"”including drug and alcohol testing"”protect the business from liability.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q56

List four of the seven categories of OSHA violations.

Essay
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Answer:

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Q57

List the criteria OSHA inspectors have for going to businesses on safety inspections in order of importance.

Essay
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Answer:

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Q58

List two of the three goals of the National Institute of Industrial and Occupational Health.

Essay
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Answer:

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Q59

List at least four major causes of stress.

Essay
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Answer:

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Q60

What are some of the signs of potential violence between employees?

Essay
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Answer:

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Q61

What tools should employers use in employee screening?

Essay
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Answer:

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Q62

How soon should OSHA be notified if a fatality occurs?

Multiple Choice
expand_more
A) Within one hour
B) Within eight hours
C) Within one day
D) Within 48 hours
E) Within one week
Answer:

A) You need to subscribe to get the answer.

Q63

Which of the following is an employer responsibility as opposed to a right?

Multiple Choice
expand_more
A) Accompany inspectors when on site
B) Keep accurate records of work-related injuries or illnesses
C) Know who is interviewed by an inspector
D) Take notes on what OSHA officials have inspected and any discrepancies
E) Know the reason for inspection visits
Answer:

A) You need to subscribe to get the answer.

Q64

Which of the following is an employee right as opposed to a responsibility?

Multiple Choice
expand_more
A) Request an inspection
B) Tell the truth if interviewed by an OSHA inspector
C) Follow employer safety and health rules
D) Keep the workplace free from hazards
E) Report job-related injuries or illnesses to supervisors
Answer:

A) You need to subscribe to get the answer.

Q65

Which of the following is not an employer right under OSHA rules?

Multiple Choice
expand_more
A) Receive a copy of the complaint
B) Refuse access to secured areas of the business
C) Be present when the inspector interviews any employees, unless the employee requests otherwise
D) Ask the inspector for his or her credentials, including name and badge number
E) Have a company representative accompany the inspector while on site
Answer:

A) You need to subscribe to get the answer.

Q66

Employee rights under OSHA include all of the following except:

Multiple Choice
expand_more
A) refusing to be interviewed by an inspector.
B) having a company representative present during any interview.
C) have working conditions free from unnecessary hazards.
D) file a complaint about hazardous working conditions.
E) reporting hazardous conditions to their supervisor.
Answer:

A) You need to subscribe to get the answer.

Q67

A(n) ____________________ has a right to be present when the inspector is interviewing employees and the right to stop interviews that are becoming confrontational or disturbing the work environment.

Multiple Choice
expand_more
A) union employee
B) independent third party
C) inspector
D) employer representative
E) cross-examiner
Answer:

A) You need to subscribe to get the answer.

Q68

The ___________ has a right to inform the employees of their rights during the inspection.

Multiple Choice
expand_more
A) inspector
B) union president
C) employer
D) attorney
E) cross-examiner
Answer:

A) You need to subscribe to get the answer.

Q69

What information would most likely be in an SDS?

Multiple Choice
expand_more
A) Wind speed
B) Health insurance plan options
C) Political preferences
D) Number of men and women involved
E) Hazardous chemical properties
Answer:

A) You need to subscribe to get the answer.

Q70

A(n)_______ contains information about the physical and chemical properties of hazardous products.

Multiple Choice
expand_more
A) SDS
B) IEDI
C) PCPI
D) FMCS
E) AFUS
Answer:

A) You need to subscribe to get the answer.

Q71

OSHA requires that all employers maintain information _______________ that describes any chemical hazards that may be present on site.

Multiple Choice
expand_more
A) at each work site
B) at corporate headquarters
C) at the nearest satellite office
D) online
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q72

A violation in which an illness or injury may result but is unlikely to cause death would fit into the ________ category.

Multiple Choice
expand_more
A) serious
B) critical
C) other than serious
D) other than critical
E) de minimis
Answer:

A) You need to subscribe to get the answer.

Q73

________ is a violation that has no direct or immediate safety or health danger. This does not result in citations or penalties.

Multiple Choice
expand_more
A) De minimis
B) Other than serious
C) Serious
D) Other than cautious
E) Willful
Answer:

A) You need to subscribe to get the answer.

Q74

A violation in which the employer knew that hazardous condition existed but made no effort to eliminate the hazard is known as a _______ violation.

Multiple Choice
expand_more
A) serious
B) mistaken
C) minimum
D) willful
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q75

A violation where the hazard could cause injury or illness that would most likely result in death or significant physical harm is known as a _____________ violation.

Multiple Choice
expand_more
A) serious
B) mistaken
C) minimum
D) willful
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q76

OSHA cited a manufacturing company for a(n) __________ violation for exposing workers to unguarded hazardous machinery. An inspection found that the company removed the machine guarding to increase the speed of product output and knowingly permitted workers to operate the machines in this unsafe manner.

Multiple Choice
expand_more
A) willful
B) serious
C) other than serious
D) de minimis
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q77

OSHA cited a discount store chain for a(n) ________ violation after it failed to keep exit routes free and unobstructed. An inspection revealed that the store knowingly permitted the exits to be blocked.

Multiple Choice
expand_more
A) willful
B) serious
C) other than serious
D) repeated
E) conscious
Answer:

A) You need to subscribe to get the answer.

Q78

OSHA cited a construction company for a ________ violation for failing to provide employees with hard hats when there was a possible risk of head injury.

Multiple Choice
expand_more
A) willful
B) serious
C) failure to abate
D) de minimis
E) conscious
Answer:

A) You need to subscribe to get the answer.

Q79

OSHA cited a manufacturing company for a(n) ________ for the company's failure to report the death of a worker.

Multiple Choice
expand_more
A) failure to abate
B) serious
C) other than serious
D) de minimis
E) conscious violation
Answer:

A) You need to subscribe to get the answer.

Q80

A chimney-construction employer demonstrated to OSHA that its methods to protect employees being transported to and from elevated worksites were similar to OSHA methods. Although the methods did not comply with OSHA standards, no citation or penalty was issued. The violation was considered ________.

Multiple Choice
expand_more
A) willful
B) serious
C) other than serious
D) de minimis
E) conscious violation
Answer:

A) You need to subscribe to get the answer.

Q81

In September, OSHA issued six serious citations to a woodworking company for exposing employees to hazards from paint and lacquer vapors and for improperly stored flammable materials. Proposed penalties were $7,250. In December, OSHA proposed additional penalties of $27,800 because the company did not provide timely documentation that the issues had been corrected and a follow-up inspection found three uncorrected hazards, three hazards that had been allowed to reoccur, and a new hazard. The December proposed penalty is for which type of violation?

Multiple Choice
expand_more
A) Willful
B) Failure to abate
C) Other than serious
D) Repeated
E) Conscious violation
Answer:

A) You need to subscribe to get the answer.

Q82

In 2014, OSHA cited a chemical company for a(n) _______ violation after an inspection found that the company did not properly fit employees required to wear air-purifying respirators. The company had been previously cited for this violation in 2012.

Multiple Choice
expand_more
A) failure to abate
B) serious
C) other than serious
D) repeated
E) conscious violation
Answer:

A) You need to subscribe to get the answer.

Q83

OSHA cited a farming company for a(n) _________ violation after a worker died from being entangled in mixing equipment used for cattle feed. An inspection found that the company did not have procedures to protect workers from moving machine parts and failed to supply locks to prevent the unexpected start-up of equipment.

Multiple Choice
expand_more
A) willful
B) serious
C) other than serious
D) failure to abate
E) conscious violation
Answer:

A) You need to subscribe to get the answer.

Q84

What is the safety and health research organization created by the 1970 OSH Act?

Multiple Choice
expand_more
A) MINERVA
B) CUPA-HR
C) NIOSH
D) OSHRI
E) WHO
Answer:

A) You need to subscribe to get the answer.

Q85

The National Institute for Occupational Safety and Health routinely works with other world government health organizations through:

Multiple Choice
expand_more
A) NATO
B) NAFTA
C) BBC
D) WHO
E) INTERPOL
Answer:

A) You need to subscribe to get the answer.

Q86

NIOSH conducts research to ____________ work-related illnesses and injuries.

Multiple Choice
expand_more
A) increase
B) remove
C) reduce
D) maintain
E) document
Answer:

A) You need to subscribe to get the answer.

Q87

Lindsey was having a difficult time at work after her divorce. She could not seem to focus long enough to complete her tasks, and everything seemed more difficult than it used to be. Many employers have a(n) __________ to help workers like Lindsey.

Multiple Choice
expand_more
A) job training
B) employee assistance program
C) employee wellness program
D) employee development program
E) progression program
Answer:

A) You need to subscribe to get the answer.

Q88

Acme Global provides on-site yoga and exercise classes to all employees. The company hopes that providing these classes for free will help it lower health care costs. Acme Global's program is a(n) _______.

Multiple Choice
expand_more
A) job training
B) employee assistance program
C) employee wellness program
D) employee development program
E) progression program
Answer:

A) You need to subscribe to get the answer.

Q89

Jan recently noticed that Paul has not been performing up to his normal standards. After talking with him, Jan found out that he is going through a bitter divorce. As a result, she referred Paul to a counseling service provided by the company that helps employees resolve personal issues affecting their work. What kind of service did Jan refer Paul to?

Multiple Choice
expand_more
A) Critical care counseling (CCC)
B) Employee wellness program (EWP)
C) Employee assistance program (EAP)
D) Divorce court counseling (DCC)
E) Personal assistance for labor (PAL)
Answer:

A) You need to subscribe to get the answer.

Q90

An EAP could help an employee with circumstances in their personal life that affect their work performance, such as:

Multiple Choice
expand_more
A) addictions such as alcoholism
B) financial problems such as gambling
C) marital problems
D) All of the above
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q91

_____ offer health, education, training, and fitness, weight and lifestyle management, and health risk assessment services to employees.

Multiple Choice
expand_more
A) Employee assistance programs
B) Triple option programs
C) Employee caretaker programs
D) Health hybrid programs
E) Employee wellness programs
Answer:

A) You need to subscribe to get the answer.

Q92

EWPs are designed to use ___________________ to help employees.

Multiple Choice
expand_more
A) healthcare costs
B) education and training programs
C) turnover
D) absenteeism
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q93

EWPs lower ___________________.

Multiple Choice
expand_more
A) absenteeism
B) healthcare costs
C) turnover
D) All of the above
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q94

Workplace ergonomics focuses on design of jobs and workspaces to ________ the repetitive stresses that employees face in doing their daily work.

Multiple Choice
expand_more
A) balance
B) overcompensate for
C) limit
D) All of the above
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q95

Musculoskeletal disorders (MSD) occur:

Multiple Choice
expand_more
A) only in hazardous work environments
B) only in manufacturing environments
C) only in ship yards
D) in many different work environments.
E) None of the above
Answer:

A) You need to subscribe to get the answer.

Q96

Repetitive stress injuries like rotator cuff syndrome, tennis elbow, and carpet layer's knee cost the organization money in the form of ____________________.

Multiple Choice
expand_more
A) overtime
B) unemployment claims
C) lost productivity and workers' compensation claims
D) negligent hires
E) None of the above
Answer:

A) You need to subscribe to get the answer.

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