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Which major external business force requires organizations to continually improve their products to create value?
What major external business force to a significant extent determines what acceptable business practices are for the organization?
Firm performance is not just a function of a company's own actions but must also be understood with relation to the actions of what major external business force?
Inflation, interest rates, and foreign exchange rates all are part of which major external business force?
Which major external business force is not involved with the day-to-day operations of the firm, but does vote for the directors of the company?
__________ is the degree to which decision making is concentrated within the organization.
The jobs in the Acme Global Corporation are very standardized. Each job has a clear job description, and there are many policies, procedures, and rules for employees to follow. This creation of a routine way of doing jobs suggests that Acme Global has a high degree of _________ in its structure.
The Acme Global Corporation prefers to concentrate decision making at the top of the organizational chart. This allows the company to focus on hiring good decision makers in only a few jobs. This would indicate that Acme Global has a high degree of _________ in its structure.
What three components make up organizational structure?
The degree to which jobs within a company are standardized is referred to as ___________.
__________is the values, beliefs, and assumptions about appropriate behavior that members of an organization share.
Holding award dinners for top employees is an example of which artifact of organizational culture?
The Apple logo is an example of which artifact of organizational culture?
At McDonald's, employees are told to focus on Q, S, C, V, which stands for quality, service, cleanliness, and value. This is an example of which artifact of organizational culture?
In the early days of Apple, managers would constantly relate to employees how the company was formed in a garage in Cupertino, California, to instill a sense of being different from large competitor corporations. This is an example of how culture is transferred through:
Founders of the organization and others who have made outstanding contributions to the company are considered to be a part of which artifact?
_______________ includes shared values and beliefs, and describes how and why employees do what they do.
Organizational culture is primarily learned through _____________________.
Jane took a job at the local factory as an assembler. Jane is a real go-getter by nature, but the company culture was to work at a slow, steady pace. Soon Jane started to get subtle hints from her coworkers that she needed to slow down her work. Jane is getting _______ to modify her performance.
_____________is a powerful force in controlling how people behave within its boundaries.
__________is the process of accessing large amounts of data in order to analyze those data and gain insight into significant trends or patterns within organizations or industries.
_____________ can be used for HRM in functions such as talent acquisition, training and development, retention, and job analysis.
The convergence of HRM and big data is sometimes referred to as _________.
__________ are/is interacting database systems that aim at generating and delivering HR information and allow us to automate some human resource management functions.
The human resources director is entering employee skills and performance appraisal data into a computer. The data will be used in the strategic planning process to determine training needs. The director is using a _________.
How do Human Resource Information Systems (HRIS) assist HRM and operational management in making decisions?
Two of the most common strategic HRM measurement tools include:
Kristin is examining a measure of the financial return the human resources department received for its investment in a new performance appraisal system. The new system cost $3,500 and saved more than $5,000 in payroll expenses. Kristin is examining the ________.
What measurement tool determines the profits that remain after the cost of capital has been deducted from operating profits?
__________ is the measure of profits that remain after the cost of capital has been deducted from operating profits.
__________ is the measure of the financial return we receive because of something that we do to invest in our organization or its people.
Only factors in the external environment determine what actions we must take to make strategic choices for our organization.
Influences from outside the organization may cause the company to adapt to change.
Resources or products from suppliers can be affected by external forces, such as natural disasters.
The availability of recruits and employees for an organization has an effect on its performance.
The Board of Directors, voted into office by the shareholders, is involved in the day-to-day operations of the firm.
No organization has control over economic growth, inflation, interest rates, or foreign exchange rates.
Strategic management's success requires a commitment to a defined set of objectives by managers.
The vision statement of an organization provides a focus point for the future.
Cost leaders may offer their product or service to customers at the same cost as their competitors.
The focus or niche strategy focuses on a specific portion of the larger market.
A company following the differentiator strategy will affect HRM because of the need to keep employee costs down.
Centralization of decisionmaking tends to create greater control within an organization because the few decision makers become very skilled at determining the best course of action in a particular situation.
Complexity refers to the degree of three types of differentiation within the organization.
Organizational structure does not affect employee behavior.
Social media cannot be used to monitor both the internal and external environment of an organization.
Human Resource Information Systems (HRIS) are a process of accessing large amounts of data in order to analyze those data and gain insight into significant trends or patterns within organizations or industries.
Data analytics are database systems that aim at generating and delivering HR information and allow us to automate some human resource management functions.
Return on Investment (ROI) is the measure of the financial return we receive because of something that we do to invest in our organization or its people.
List six of the nine major forces in the external environment of a business organization.
Define vision and mission statement and explain what happens when they are combined.
What are the three fundamental components of organizational culture?
Acme Global sent 100 workers to training to decrease defects on the assembly line. In the past year, there have been 2,000 defective products created at a cost of $100 each. In the year following training, only 1,000 defective products were created. Training cost $100 per worker. What is the ROI on the training?
There are three big questions related to strategy. What are they and what does each one represent?
The Acme Global Corporation seeks to hire skilled employees who are willing to use their creativity to improve the organization's products and services. Acme Global does this because the organization recognizes the influence of _______ in the external environment on the organization.
The Acme Global Corporation recently won a bid to provide a large number of widgets for a government contract. To complete the order, the organization will need to order more raw materials. This will require that the organization recognize the influence of _______ in the external environment on the organization.
In the past few years, the Acme Global Corporation has been fortunate to have a strong talent pool available from which it can draw employees. This represents the influence of _______ in the external environment on the organization.
At the Acme Global Corporation, the top manager reports to the board of directors. The board is not involved in the day-to-day operations of the organization, but it can hire or fire top management. This represents the influence of _______ in the external environment on the organization.
The Acme Global organization tries to be a good neighbor to the people who live and work in the cities where the organization's plants are located. In one neighborhood, citizens asked Acme Global to reveal the location of all its suppliers. When it was discovered that Acme Global used suppliers who were 1,000 miles from the plant, the citizens asked Acme Global to consider using more local suppliers. Acme Global agreed and found similar suppliers closer to its plant. This represents the influence of _______ in the external environment on the organization.
Acme Global Corporation created an application that allows customers to send in orders quickly and easily. Since rolling out the new app, orders have increased by 20 percent. This represents the influence of _______ in the external environment on the organization.
Acme Global Corporation had to put its plans to build a new plant on hold when interest rates went up and the organization was not able to borrow enough money to build the plant. This represents the influence of _______ in the external environment on the organization.
Acme Global hired a director of safety to help the organization ensure proper compliance with the Occupational Safety and Health Act. This represents the influence of _______ in the external environment on the organization.
_______________ is a plan of action to achieve a particular set of objectives.
Acme Global is working on a statement about what it expects to become as an organization at a particular point in time in the future. Acme Global is working on its ________.
__________ is a statement laying out our expectation of what we are going to do in order to become the organization that we have envisioned.
__________are statements of what is to be accomplished in singular, specific, and measurable terms, with a target date.
The Acme Global Corporation is asking questions like "Do our products satisfy our customers' current needs?" and "Do we have the right kind of workforce in place at this time?" From these questions, it is clear that Acme Global is trying to answer which of the following major strategic question?
Two critical components of successful corporate strategy include:
Acme Global has decided on a statement that identifies what they expect their business to become within 6 years. Acme Global is identifying its:
Acme Global is figuring out what they need to do in order to become the company they envisioned. Acme Global is engaged in creating a:
Sara and Dan are working on a statement for a start-up organic farm. One statement reads: "To become the southeast region's number one choice for supplying organically-grown fruits and vegetables." Sara and Dan are writing:
On its website, the Acme Global Corporation published a statement of what it expects to become as an organization in 10 years. It does not say how Acme Global will achieve this future state. This is a ________ statement.
On its website, the Acme Global Corporation published a statement of what the various organizational units will do and what each will accomplish to fulfill the organization's vision. This is a ________ statement.
A powerful vision combined with a well-identified mission work together to create:
"We will increase revenues by $1 million in the next fiscal year" is what kind of statement?
The written objective "to reduce theft of electronic merchandise by 20 percent" is missing which recommended criteria?
The written objective "to introduce 12 new computers to the market" is missing which recommended criteria?
Shaun recommends that the organization do everything it can to lower the organizational costs required to produce widgets while still charging customers the same price for the product. Shaun is recommending the ________ strategy.
Aileen recommends that the organization invest in creating a strong brand image so consumers will be willing to pay more for its product than they are willing to pay for its competitor's product. Aileen is recommending the ________ strategy.
Brian recommends that the organization focus on selling its products to people aged 65 and older. Brian is recommending the ________ strategy.
Acme Global has endeavored to drive out all unnecessary business expenses in their steel industry operations. Acme Global is likely following a _________ strategy.
__________ lower organizational costs required to produce their product or service.
A company using the differentiation strategy relies upon the _________ to maintain an advantage over its competitors.
When a company decides to follow a cost leadership strategy, HRM is mostly concerned with _______________.
When hiring individuals based on individual knowledge and skills sets and not necessarily for jobs that need to be filled, HRM is probably supporting the company's _______________.
A company following the ____________ strategy approach might focus on hiring flexible and adaptable employees.
__________is the way in which an organization groups its resources to accomplish its mission.
__________ is the degree to which different parts of the organization are segregated from one another.