Quiz 23: The Medical Assistant As Human Resources Manager

Delmars Administrative

Medicine
29
Questions
8
True/False
21
Choices
0
Essay
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Questions

Q1
Free

Which of the following is NOT a task of the human resources manager?

Multiple Choice
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A) Creating office policy manuals
B) Hiring and recruiting personnel
C) Interpreting legal regulations
D) Providing employee training
Answer:
C) Interpreting legal regulations
Q2
Free

Which of the following is NOT considered appropriate material for a policy manual?

Multiple Choice
expand_more
A) Employment policies
B) Wage and salary policies
C) Employee conduct expectations
D) Insurance billing techniques
Answer:
D) Insurance billing techniques
Q3
Free

Which of the following is true regarding a job description?

Multiple Choice
expand_more
A) Completed with the human resources manager and new personnel
B) Discarded when the employee leaves the office position
C) Updated on an annual basis
D) Updated only when an employee leaves
Answer:
C) Updated on an annual basis
Q4

Which of the following would the human resources manager most likely NOT look for when reviewing résumés?

Multiple Choice
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A) Supplemental education received
B) Training related to the position
C) Unexplained gaps in employment
D) Age, sex, and race of applicant
Answer:

A) You need to subscribe to get the answer.

Q5

When is NOT the best time to offer employee training?

Multiple Choice
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A) During a lunch period
B) After the office opens for the day
C) Before the office opens for the day
D) After the office closes for the day
Answer:

A) You need to subscribe to get the answer.

Q6

According to the U.S. Department of Labor, Bureau of Labor Statistics, medical assistants are listed in the top ten occupations with the employment growth much faster than average through which of the following years?

Multiple Choice
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A) 2010
B) 2018
C) 2009
D) 2020
Answer:

A) You need to subscribe to get the answer.

Q7

The Civil Rights Act of which of the following years prevents employers from discriminating against individuals on the basis of race, color, religion, sex, age, or national origin?

Multiple Choice
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A) 1977
B) 1967
C) 1964
D) 1974
Answer:

A) You need to subscribe to get the answer.

Q8

Which of the following interview questions would be inappropriate?

Multiple Choice
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A) What is most important to you about this job?
B) How would a co-worker describe you?
C) Do you have any health problems that might affect your job performance?
D) What are your weaknesses?
Answer:

A) You need to subscribe to get the answer.

Q9

Which of the following is the most appropriate action when performing interviews?

Multiple Choice
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A) Discuss specific salaries.
B) Wait until the second interview before discussing a specific salary.
C) Make a job offer as soon as you like a candidate, even if there are more applicants scheduled.
D) Schedule interviews back to back.
Answer:

A) You need to subscribe to get the answer.

Q10

Which of the following is the most common probationary period for a new employee?

Multiple Choice
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A) 1 week
B) 1 month
C) 2 to 3 months
D) 6 to 9 months
Answer:

A) You need to subscribe to get the answer.

Q11

Which of the following best describes the law that requires employers to verify the right of employees to work in the United States?

Multiple Choice
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A) Immigration Reform Act
B) Equal Pay Act
C) Civil Rights Act
Answer:

A) You need to subscribe to get the answer.

Q12

Which of the following statements is NOT true regarding the objective of a smoking policy?

Multiple Choice
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A) Promotes health
B) Sets an example for patients
C) Covers staff only
D) Encourages employee morale and productivity
Answer:

A) You need to subscribe to get the answer.

Q13

Which of the following is NOT one of the elements of professionalism?

Multiple Choice
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A) Speed
B) Communication
C) Initiative
D) Integrity
Answer:

A) You need to subscribe to get the answer.

Q14

Which social network is most popular for the purposes of recruiting employees?

Multiple Choice
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A) Pinterest
B) Twitter
C) Facebook
D) LinkedIn
Answer:

A) You need to subscribe to get the answer.

Q15

Which of the following may NOT be an effective tool for recruiting?

Multiple Choice
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A) Facebook
B) LinkedIn
C) Networking
D) Newspaper advertisements
Answer:

A) You need to subscribe to get the answer.

Q16

What should one NOT look for when evaluating a candidate's résumé?

Multiple Choice
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A) Education
B) Good "fit" for the job
C) Errors
D) Religious background
Answer:

A) You need to subscribe to get the answer.

Q17

When the final interview is completed, what should the HR manager NOT do?

Multiple Choice
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A) Offer the interviewee the job.
B) Compare notes with the others involved.
C) Check references.
D) Discuss impressions with others involved.
Answer:

A) You need to subscribe to get the answer.

Q18

Which is NOT true regarding Personnel Records?

Multiple Choice
expand_more
A) They are open to all members of management.
B) All documentation and correspondence related to each employee must be kept there.
C) Files are destroyed when an employee leaves or is let go.
D) The file includes information normally maintained for payroll.
Answer:

A) You need to subscribe to get the answer.

Q19

OSHA mandates which of the following?

Multiple Choice
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A) Employees must receive equal pay for equal work.
B) Employees must be protected from all risks.
C) Employees must be aware of risks associated with chemical hazards.
D) Employees must wear HazMat suits at all times.
Answer:

A) You need to subscribe to get the answer.

Q20

The Americans with Disabilities Act prohibits discrimination by all private employers with how many employees?

Multiple Choice
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A) Five or more
B) Ten or more
C) Fifteen or more
D) Twenty-five or more
Answer:

A) You need to subscribe to get the answer.

Q21

When should an employer ideally pay for an employee's continuing education?

Multiple Choice
expand_more
A) When the cost is inexpensive.
B) When the employer is afraid the employee is thinking of quitting.
C) When it benefits the employee on the job.
D) When the employee is really interested in the topic.
Answer:

A) You need to subscribe to get the answer.

Q22

Having written policies means not having to determine a policy on a case-by-case basis.

True/False
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A) True.
B) False.
Answer:

Subscribe First.

Q23

Be prepared with an alternate candidate for a position should the preferred candidate respond negatively.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q24

The interview is usually conducted by two people if second interviews are anticipated.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q25

"Why did you leave your last job?" is a general question common in interviews.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q26

Personnel records are usually kept for a period of 6-8 years after employees leave the practice.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q27

A voluntary separation occurs when an employee's performance is poor or there has been a serious violation of the office policies.

True/False
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A) True.
B) False.
Answer:

Subscribe First.

Q28

Full-time employees generally work 30 hours or more per week.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

Q29

To verify that all employees are authorized to work, employers are required by law to have the job candidate complete an eligibility verification (I-9) form.

True/False
expand_more
A) True.
B) False.
Answer:

Subscribe First.

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