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Which of the following communication styles is direct and in-your-face?
Which of the following best describes the major reason communication is of the utmost importance in the health care setting?
Which of the following is the type of question that is frequently asked by individuals seeking a new physician and clinic?
The principle barrier to communication at the point of care is which of the following?
Which of the following is NOT an example of bias or prejudice in today's society?
Which of the following is the person who decodes the message?
Which of the following is NOT one of the Cs of communication?
Which of the following is most appropriately related to nonverbal communication as a language?
When communicating within the health profession, which would not be considered a technique to keep in mind?
Which of the following best describes the interview technique used when asking the patient, "Are you still taking your medication?"
Which of the following best describes the interview technique used when asking the patient, "What type of care will you have during your recovery?"
Which of the following takes place after the receiver has decoded the message sent by the sender?
Facial expression is considered one of the most important and observed nonverbal communicators. Why is this?
Which of the following best describes how the medical assistant should be positioned when communicating with a patient?
Which of the following must be present to achieve effective verbal and nonverbal communication?
Which of the following is the founder of humanistic psychology and the creator of the hierarchy of needs?
Which of the following is the highest level of the hierarchy of needs?
Mrs. Love has just seen the physician and, as you walk her from the examining room, she says, "Dr. Med sure was short with me today." You respond, "Did you get to spend all the time you needed?" Which of the following best describes the communication skill used in your response?
Which of the following best describes the defense mechanism used when a patient does not react by showing emotion after hearing bad news?
Which of the following best describes what must be considered when formulating the message in the communication cycle?
Which of the following is the most appropriate response by the medical assistant to the patient's statement, "I am late coming in for my check-up"?
You ask him, "Mr. Kind, how are you coming along on this new diet?" Which of the following best describes this form of communication?
You tell Mr. Kind that he will have to give himself these injections at least daily and maybe twice a day. He states, "I am so disappointed. I thought I would not have to give these injections except when my blood sugar is up." Which of the following statements would be the most appropriate feedback?
When communicating, what percent of the message is actually communicated by the spoken word?
Which of the following applies to the theory that there is a specific order or rank within which a person's needs are met, beginning with the basics of food, clothing, and shelter?
Which of the following is an example, according to the culture of the United States, of what is considered a comfortable personal space in an intimate setting?
"Tell me what you have been doing since you retired," is an example of which interview technique?
The common gesture of finger-tapping might mean which of the following?
Which of the following is NOT a roadblock to communication?
Rather than implying that a patient is simply overreacting, a professional should
What is a good way to show respect for a shy and quiet patient?