Quiz Mode allows you to practice the quiz as a real exam, you'll have a timer, answers will be hidden, you'll be allowed to fill your answers, get the result at the end and store your results.
Which of the following is the most important reason to be able to communicate effectively with patients and keep them informed?
Which of the following attributes of a medical assistant does NOT identify a true professional?
Which of the following organizations allows one to use the initials CMA (AAMA), which are awarded upon successful completion of their credentialing examination?
Which of the following will keep the medical assistant current in knowledge in the years to come and will serve as testimony of a commitment to professionalism?
Which of the following best describes the primary characteristic of the certified medical assistant to the physician employer in the ambulatory care setting?
The AAMA policy stating that any candidate for the AAMA Certification Examination be a graduate of a CAAHEP- or ABHES-accredited program was made for which of the following benefits?
Which of the following is NOT a benefit of a practicum to the medical assistant student?
To ensure the highest quality medical assistant education and employment preparedness, standards and guidelines were set through which of the following organizations?
Which of the following qualities does a medical assistant who continually must be asked to do things upon finishing an assigned task need to develop?
Which of the following qualities does a medical assistant who continually asks to leave early to go to other appointments need to develop?
Which of the following is NOT a level in the AAMA membership?
Which of the following best describes the reason a medical assistant should ensure good personal hygiene?
Mrs. L. came into the office for her stitches to be removed by the medical assistant as scheduled. Mrs. L. said she had a fever and would need to see the physician. What is the primary personal attribute you need to deal with this situation?
Which of the following courses is NOT included in an accredited medical assistant program?
Your friend asks you what kind of "clinical" courses you are taking. Which of the following would NOT be included on that list?
Which of the following is NOT one of the three terms used to define the transition period between the classroom and actual employment for the medical assistant?
The CARE bill set specific requirements that needed to be met by all persons performing medical imaging procedures. On which of the following dates was the bill introduced to the senate?
Which of the following is NOT an expectation of a student at their practicum site?
An individual who graduated from a CAAHEP-accredited medical assistant program and successfully passes the certification exam through the AMT has earned which of the following credentials?
Which of the following does a license do?
Which of the following does regulation NOT ensure?
How can the medical assistant help prevent collection problems?
Which of the following best describes a monthly billing system?
Which of the following best describes accounts that occasionally go to an outside collection agency?
Which of the following must be documented in writing when there is an agreement between the provider and the patient to pay in more than four installments?
Which collection technique is used as a last resort in the collection of unpaid balances?
When collecting a payment from the patient, what is considered the best time?
Which of the following is NOT a legal or ethical guideline governing collection calls?
Which of the following best describes when collection letters are sent after no payment?
Which of the following is NOT a service offered by collection agencies?
What is the minimum ratio for collection of fees at the time of service recommended by management consultants?
Which of the following questions would NOT be helpful in developing a credit and collection policy?
Which of the following is NOT a common problem affecting collections?
Which of the following is a recommended method used to figure the accounts receivable ratio?
Which of the following is used to gauge the effectiveness of the ambulatory care setting's billing practices?
Which of the following measures the speed with which outstanding accounts are paid?
Which of the following must collect the money from the patient if the medical office pursues payment through small claims court?
Which of the following must the collection of fees be directed to when a patient dies?
When can statements no longer be sent or any attempt be made to collect a delinquent account?
Which of the following is the correct order in the billing process?
-1. Telephone call reminding patient of overdue account
-2. Itemized statement with overdue notice mailed
-3. Letter stating amount past due 3 months
-4. Prepare financial schedule
-5. Letter stating account has been turned over to a collection agency
Billing that occurs by dividing up all accounts alphabetically into groups and then sending them out at different times is known as what?
What is known as a method of identifying how long an account has been overdue?