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The importance of being an agile enterprise has increased significantly because of _________ and _________.
_________ are valuable to businesses because they can connect, communicate, collaborate, and do commerce on-demand, in real-time, and at a distance.
Which of the following is not an impact of the mass migration of users from PCs to mobile devices?
Which of the following is a characteristic of competitive advantage?
While of the following statements about mobile market opportunities is false?
According to Pew Research, newspapers have seen ad revenue __________ during the time between 2007 to 2010.
Facebook's rapid growth and its ranking as number one is an interesting and informative business case because:
In March 2010, __________ pulled in more Internet traffic in North America than Google.
Innovation leads to profitable growth if that innovation:
How a company generates revenue from its assets is referred to as its __________.
Nokia makes and sells cell phones and generates profit from these sales. This statement defines Nokia's business __________.
According to McKay and Marshall, a comprehensive business model is composed includes each of the following elements except:
Which of the following is not a component of an information system?
A company believes that superb customer service and on-time delivery are valuable and critical to their success. Their beliefs and values form the __________ that influences the company's IT investments.
__________ are shaking-up or disrupting the ways companies do business, the jobs of managers and workers, the design of business processes, and the structure of markets.
Performance improved significantly at 1-800-Contacts after the company invested in __________ that enabled call center operators to monitor their performance as often as every 15 minutes.
IS capabilities support all of the following business objectives except:
The value of an information system is determined by the relationships among ISs, people, and business processes-which are influenced strongly by:
Widespread adoption of new technology is going to __________ the usual way business is done.
What has made location practically irrelevant to doing business?
The 1-800-CONTACTS case study showed the importance of __________ on performance.
Information bottleneck can create __________ that keep managers from knowing what is going on as it is going on.
A negative ethical impact of mobile marketing efforts is that they can be __________.
Critical business processes are those that improve employee performance and __________.
Business models include a __________, which is an analysis of the benefits of using the specific model.
Managers decide to increase the number of new accounts by 4.0% within the next quarter. This is an example of:
A company's goals are increased sales and improved customer loyalty. Which of the following is correct?
In order to manage performance, a fundamental requirement is __________.
Measuring performance requires each of the following except:
Concern about environmental damage and reducing a company's carbon and energy footprints on the planet has triggered efforts for __________.
__________ are a measure of the impact a business' activities have on the environment, and in particular climate change.
Why are companies, such as Monsanto and Wells Fargo, willing to invest in the building of new data centers?
Ethical issues can be challenging because:
KD Company is looking to expand its business operations into a developing country. As part of SWOT analysis, KD needs to investigate that country's:
__________ is a series of processes in which an organization selects and arranges its businesses or services to keep the organization viable even when unexpected events disrupt its businesses, markets, products, or services.
An organization's __________ addresses questions such as, "What is the long-term direction of our business?"
__________ is the scanning and review of the political, social, economic and technical environment of the organization.
__________ involves the evaluation of strengths and weaknesses, which are internal factors; and opportunities and threats, which are external factors.
Price wars or other fierce reactions by competitors are examples of:
According to Porter's competitive forces model, there are five major forces in an industry that affect the degree of competition. Those five forces impact:
FedEx and UPS have ISs that are difficult to duplicate and very expensive. Those ISs:
__________ involve the purchase of materials, the processing of materials into products, and delivery of products to customers.
For most organizations, if their computer networks go down, __________.
According to Occupational Outlook Handbook, 2010-11 Edition published by the U.S. Bureau of Labor Statistics, what is the outlook for Computer and Information Systems Manager?
During the last decade, Facebook, LinkedIn, YouTube, Twitter and blogs became extensions of businesses to reach customers, prospects, and business partners.
The massive adoption of smart devices has created a huge base of multi-tasking users, and a market for companies to tap and target.
Facebook created an entirely new market and changed the game for industries who were not its usual competitors--namely, music, media, and consumer electronics companies.
Some types of IT, such as databases and network services, are commodities, which do not provide a special advantage.
A SWOT model spells out how a company creates or adds value in terms of the goods or services it produces.
An IS can be as small as a smartphone with a software app that can snap tags to load a Web site. Or it may include several thousand computers of various types, scanners, printers, and other devices connected to databases via wired and wireless telecommunication networks.
ISs have a purpose and a social or organizational context.
Discarded PCs and other computer equipment are waste disposal problems.
IT no longer creates challenging ethical issues because practices such as employee e-mail monitoring and unrestricted use of customer data are accepted as necessary or legal.
Strategy planning is critical for all organizations, including government agencies, healthcare, education, military, and other nonprofit and not-for-profit ones.
During SWOT analysis, there is usually agreement among managers because SWOT analysis is objective, forward-looking, and data-driven.
According to Porter's competitive forces model, Apple, Microsoft, and auto manufacturers have strong bargaining power as suppliers because their brands are powerful.
Rivalry among existing firms in the industry is a competitive force that is most likely to be weak when entry barriers are low; threat of substitute products is high, and suppliers and buyers in the market attempt to control.
Sabermetrics is the mathematical analysis of baseball player batting and pitching performances.
A batch system is an IS that provides fast enough access to information or data so that an appropriate decision can be made, usually before data or situation changes.
In March 2010, Facebook pulled in more traffic in North America than __________.
Basic types of IT are __________ because companies need to function, but they do not provide a special advantage.
How a company generates revenue from its assets is referred to as its __________.
A(n) __________ collects, processes, stores, analyzes, and distributes information for a specific purpose or objective.
__________ is a set of applications or programs that instruct the hardware to process data or other inputs such as voice commands.
Energy and __________ footprints are a measure of the impact a business' activities have on the environment, and in particular climate change.
__________ relates to standards of right and wrong,
__________ analysis involves the evaluation of strengths and weaknesses, which are internal factors; and opportunities and threats, which are external factors.
__________ activities are those business activities through which a company produces goods. Examples of those activities are purchasing materials, processing materials, and delivery of products to customers.
Innovation and adaptability are __________ because they are examples of things that must go right for a company to achieve its mission.
Identify three interactivities that have potential business value and that can occur by snapping a 2D tag.
List and describe the four basic functions of an information system.
There are two fundamental requirements for managing business performance: being able to measure and knowing that your indicator is measuring the right thing. Explain each of these requirements and why they are challenging.
List and explain the four major steps in business performance management (BPM).